Privacy Policy

This privacy notice is issued by Carrow Insurance trading as Mission Services Ireland Ltd (“we”; “us” and “our”) and relates to our use of personal data (referred to as “data”) concerning living persons.

Data Protection and Privacy Notice

To comply with data protection regulations, We are committed to processing personal data fairly and transparently. This section is designed to provide an understanding of how We collect and use this data.

We may collect personal details including name, address, date of birth, email address and dependent on the type of cover provided, sensitive data such as medical records. This is for the purpose of managing the products and services in place and this may include underwriting, risk management and claims handling. We will obtain personal data either directly from You or from the solicitors or insurance brokers dealing with Your Claim.

How We Will Use Your Data

We may need to send personal data to other parties such as lawyers or other experts, the Court, insurance intermediaries, insurance companies, appointed service providers, specialist agencies or other members of the Accelerant group so they may contact You for feedback. Some of the above parties may be situated outside of the European Economic Area (“EEA”). By proceeding with this insurance, We assume that You agree to these transfers.

We will take all reasonable steps to ensure the personal data is treated securely and in accordance with this Privacy Notice.

We will not disclose the personal data to any other person or organisation unless We are required to by Our legal and regulatory obligations. We may use and share the personal data with other organisations and public bodies including the police and anti-fraud organisations for the prevention and detection of crime including fraud and financial sanctions. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies to prevent fraud and money laundering.

What is the Legal Basis for Processing Your Data?

It is necessary for Us to use the personal data to perform Our obligations in accordance with any contract that We may have with the person taking out this Policy. It is also in Our legitimate interest to use the personal data for the provision of services in relation to any contract that We may have with the person taking out this Policy.

How Long Will Your Data be Held For?

We will retain personal data for 7 years. We will only retain and use the personal data thereafter as necessary to comply with Our legal obligations, resolve disputes and enforce Our agreements. If You no longer want Us to use the personal data, please contact Us at dpo@missionunderwriters.eu

What Are Your Rights?

The following rights are available in relation to the handling of personal data:

  • The right to access personal data held.
  • The right to have inaccuracies corrected for personal data held.
  • The right to have personal data held erased.
  • The right to object to direct marketing being conducted based upon personal data held.
  • The right to restrict the processing of personal data held.
  • The right to data portability for personal data held.

Any requests, questions or objections should be made in writing to the Data Protection Officer:

Data Protection Officer

Mission Services Ireland Limited

13-18 City Quay

Dublin 2

D02 ED70

Or via email: dpo@missionunderwriters.eu